A wide range of services is available for Australian players, designed to offer a straightforward and convenient experience. This FAQ page provides answers to common questions related to payments, accounts, bonuses, and other important topics. For any inquiries not covered here, SkyCrown Online Casino offers dedicated support via live chat, email, or phone.
Is SkyCrown legit?
Yes, SkyCrown Online Casino operates under a valid gaming license and complies with regulatory standards for fairness and player protection.
How do I create an account?
To register, visit the website, click "Sign Up," and complete the required form with your details.
What payment methods are supported in Australia?
Options include credit/debit cards, e-wallets like Neosurf and MiFinity, and popular cryptocurrencies such as Bitcoin and Ethereum.
What are the deposit limits?
The minimum deposit is A$30, and maximum amounts range from A$4,000 to A$7,500 depending on the method used.
How to withdraw money from SkyCrown?
To withdraw money, log in to your account, navigate to the "Cashier" or "Withdraw" section, select your preferred payment method, and follow the instructions to process your request.
How long does a withdrawal take?
Cryptocurrency withdrawals are instant once approved. E-wallet transactions can take up to 24 hours, and bank transfers may require up to 3 business days.
Are there any fees for transactions?
Deposits and withdrawals are free of charge on the platform. However, external fees may apply depending on your payment provider or cryptocurrency network.
Can I use my smartphone or tablet?
Yes, the site is optimized for mobile use and works seamlessly on browsers for both smartphones and tablets.
What currencies are accepted?
Australian dollars (AUD) and a variety of cryptocurrencies, including Bitcoin, Litecoin, and Tether, are supported.
How is account verification completed?
Verification requires submitting identification documents, such as a government-issued ID and proof of address, through the secure platform.
What bonuses are available to new users?
New players can access welcome bonuses, including deposit matches and free spins, depending on the current promotional offers.
How do I activate a bonus?
Log in, visit the promotions section, and follow the provided instructions to claim and activate the bonus.
Is there a loyalty or VIP program?
Yes, a VIP program offers exclusive benefits like cashback rewards, increased withdrawal limits, and personalized support.
What should I do if I lose my password?
Select "Forgot Password" on the login page and follow the reset instructions sent to your registered email address.
Can spending limits be set?
Players can set deposit, loss, and wagering limits in the account settings or by contacting customer support for assistance.